All products we sell are warranted per the manufacturers warranty.
Please contact technical support via the "Email Us"
icon in the bottom of this page or by phone at 1-888-811-0727 prior to sending items for warranty
service. This will help ensure that the item is indeed defective
and not a error in configuration or setup. If the product is
determined to be defective, tech support will give you further
instructions on sending the item in for repair or replacement.
Return Policy
Protech Systems is proud to offer our customers a 30 day, no
questions asked 100% money back guarantee for all stock items
with the exception of non sealed wire and cable. That's right,
no silly restocking fees. If you are not completely satisfied
with your purchase or our product support to you, simply contact
us via the "Email Us" icon at the bottom of this page
or by phone at 1-888-811-0727 for an RMA and we'll give you
a refund less the shipping charges.
All items returned must be in original packaging and in
resalable condition with all documentation and warranty cards
unmarked.
Protech Systems
division of Secure Systems Plus, LLC
P.O. Box 2523
Columbus, IN 47202
Toll Free: 1-888-811-0727
Fax: 812-392-9994
Selling Home Alarms / home alarm systems
direct to do it yourselfers since 1997! Call the Home Alarm
Pro's today!
